Privacy Policy

At Wildventure, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, website, and social media platforms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and emergency contact details when you book a trip or sign up for updates.

  • Booking Details: Preferences, selected activities, travel dates, and any accommodation requirements.

  • Payment Information: If applicable, payment processing is done through third-party platforms (e.g., PayFast, PayPal) and we do not store your card details.

  • Website Usage Data: IP address, browser type, and browsing behavior when you visit our website.

2. How We Use Your Information

We use your information to:

  • Plan and customize your adventure experience

  • Contact you regarding your bookings or inquiries

  • Send updates, newsletters, or promotional offers (only if you’ve opted in)

  • Improve our website, services, and customer support

3. How We Protect Your Data

We take security seriously and implement appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your details with trusted partners (such as certified guides, accommodation providers, or transportation companies) only when necessary to complete your booking or experience.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your information from our records

  • Opt out of marketing communications at any time

6. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this policy, feel free to reach out at:

Lauren@Wildventure.co.za
Cape Town, South Africa.